Gently slide off the left HDD bay cover panel as seen below. If you purchased your PS4 between 2013 and the middle of 2015, you likely have either a CUH-1000 Series model or CUH-1110 Series model.ġ. If you are unsure which model you have, the model number can be found near the barcode on your system's casing. Sony thankfully has diagrams showing exactly how to tighten this screw, which conveniently also tends to solve the issue of your PS4 not accepting a disc to begin with. Only use clean PS5 and PS4 game discs, Blu-ray discs, or DVDs. If other discs dont work, there is an issue with the disc drive. If the disc still doesnt work, insert a different disc. No matter what model console you're playing on, be it the original PS4, the PS4 Slim, or a PS4 Pro, each has a manual eject screw associated with the disc drive should problems arise and your disc gets stuck. Clean the disc that you cant get working: Remove any dirt or prints with a soft and clean microfiber cloth. Note: This requires you to unplug every cable from your PS4.
Your console should boot up like normal after this. Either choose the first: Restart PS4, or the third: Update System Software. Source: Android Central (Image credit: Source: Android Central)įrom here, you'll see a black screen with listed options to choose from.
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